Service Project Details

Want to volunteer? Would you like to provide food, shelter, and hope to neighbors in your community? We are aiming to create a beautiful impact in the Sussex County area and beyond. Please see our Emergency Assistance Coordinator volunteer position description below and sign up if you are interested in serving your community in this capacity.

Position Title: Emergency Assistance Coordinator
Department: Service Extension
Location: Service Extension North Regional Service Center, Newton, New Jersey
Supervisor: Regional Manager
Schedule: Flexible, Hours Vary

Essential Function

The Emergency Assistance Coordinator facilitates the provision of emergency assistance services, including screening calls, completing vouchers, gathering required documents, and representing The Salvation Army professionally.

Primary Duties and Responsibilities

Respond promptly to emergency assistance calls/voicemails and refer them to the appropriate Service Unit Representative.
Maintain communication and service standards set by the Service Extension department.
Conduct phone intakes/screenings to assess client needs and gather necessary documents.
Complete Emergency Assistance intake and ensure timely submission of document packets for processing.
Provide referrals to resources that can further assist clients in need.
Attend trainings/meetings to stay updated on policies, program changes, and industry tools.
Respect and maintain confidentiality of The Salvation Army volunteers, partners, and clients.
Maintain open communication with Service Unit Representative and Regional Manager.
Perform other duties as assigned.

Qualifications

Strong communication and organizational skills.
Proficiency in Microsoft Office programs and document scanning.
Completion of Emergency Assistance Services Training (provided by Regional Manager).
Approval of volunteer application/background check.
Understanding and appreciation of The Salvation Army's mission.

The Salvation Army Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Opportunity Name: Become a SA Emergency Services Coordinator - Newton, NJ
Description: *Want to volunteer?* Would you like to provide food, shelter, and hope to neighbors in your community? We are aiming to create a beautiful impact in the Sussex County area and beyond. Please see our Emergency Assistance Coordinator volunteer position description below and sign up if you are interested in serving your community in this capacity. Position Title: Emergency Assistance Coordinator Department: Service Extension Location: Service Extension North Regional Service Center, Newton, New Jersey Supervisor: Regional Manager Schedule: Flexible, Hours Vary *Essential Function* The Emergency Assistance Coordinator facilitates the provision of emergency assistance services, including screening calls, completing vouchers, gathering required documents, and representing The Salvation Army professionally. *Primary Duties and Responsibilities* Respond promptly to emergency assistance calls/voicemails and refer them to the appropriate Service Unit Representative. Maintain communication and service standards set by the Service Extension department. Conduct phone intakes/screenings to assess client needs and gather necessary documents. Complete Emergency Assistance intake and ensure timely submission of document packets for processing. Provide referrals to resources that can further assist clients in need. Attend trainings/meetings to stay updated on policies, program changes, and industry tools. Respect and maintain confidentiality of The Salvation Army volunteers, partners, and clients. Maintain open communication with Service Unit Representative and Regional Manager. Perform other duties as assigned. *Qualifications* Strong communication and organizational skills. Proficiency in Microsoft Office programs and document scanning. Completion of Emergency Assistance Services Training (provided by Regional Manager). Approval of volunteer application/background check. Understanding and appreciation of The Salvation Army's mission. *The Salvation Army Mission Statement* The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.
Spots Available:	Unlimited
Meeting Location:	Virtual Meeting
Organizer:	DHQ Volunteer Department njvolunteers@use.salvationarmy.org 908-851-8210

Category:	Sussex County Service Units

Opportunity Details | Become a SA Emergency Services Coordinator - Newton, NJ